Intuit Assist is available to customers now, with enhancements rolling out in the coming months for the 2023 tax season. ![]() Whether a customer is filing on their own in TurboTax or working with a tax expert assisted by AI in TurboTax Live, Intuit Assist will unlock new value in TurboTax. Intuit Assist will augment tax experts’ knowledge with fast, personalized answers based on aggregated, data-driven insights, reducing the time spent searching, finding, and synthesizing responses for customers. In TurboTax Live, Intuit Assist will work alongside the experts to help them serve customers even more efficiently. This will help reduce tax preparation time and help consumers gain faster access to refunds, with complete confidence that their taxes are done accurately.Īt the start of the tax preparation process, Intuit Assist will create a personalized tax checklist based on data the customer shares, enabling TurboTax and human tax experts to leverage the power of AI to proactively provide fast answers, personalized insights, and recommendations. It will get to know a consumer’s individual tax situation and apply its knowledge, navigating the tax code, including the latest changes.
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